Susan Smilanic
Susan’s career spans 25 years in customer experience, brand development, graphic design & marketing. Her education includes Rocky Mountain College of Art & Design and additional coursework from MIT in user-centered design, the Design Thinking approach, business, artificial intelligence, and digital marketing strategy.
Throughout her career, she has consistently demonstrated a commitment to leveraging cutting-edge technology and design methodologies to deliver unparalleled user experiences and drive tangible business results.
Susan is a Colorado native with a love for the outdoors. Her passions are spending time in nature, rock climbing and backcountry skiing.
Graphic Design & Marketing
+ Print and Digital Collateral Design
+ Website Design
+ UI UX Design
+ Brand Development
+ Customer Experience
+ Marketing Strategy Development
+ User-Centered Design
+ Advertising Campaigns (Print, Online, Radio) Media Buys
+ Data Analytics and Evaluation Reporting
+ PowerPoint Presentation Design
+ Social Media Content Creation and Management
Technical
+ Adobe Proficient: Illustrator, Photoshop, InDesign, Premiere Pro, XD
+ Microsoft 365 Proficient
+ Design Thinking Approach
+ Scrum Framework Application
+ WordPress, Squarespace, Magento E-commerce
+ Chatbot Platform Design
+ CRM System Implementation and Oversight
+ Automated Concierge System Design
Interpersonal & Communication
+ Relationship Building with Business Associations, Owners, and Shoppers
+ Interviewing and User Interaction
+ Leadership and Team Management
+ Media and Public Relations
Fundraising and Nonprofit
+ Sponsorship Solicitation
+ Cross-Marketing Relationship Development
+ Event Organization and Promotion
+ Fundraising Strategy Development
Client Work
